Reducing Email List Size with Customer Satisfaction Surveys

July 30, 2009 by  
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One of the best reasons to use customer satisfaction surveys is to actually reduce your email list size. This might sound counterintuitive to you, but if you use your Internet survey software in the right manner than you can produce a far superior list to what you had prior to your efforts. Here’s a quick primer for getting started with customer satisfaction surveys specifically for reducing your email list size. Read more

Choosing the Right Questions with Web Survey Tools

July 20, 2009 by  
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When using web survey tools you want to ensure that you are asking the right questions in the right way. Even small mistakes in terms of the usability and intuitiveness of your customer survey software can lead to dramatically worst results than you would otherwise be receiving.

Learn how to ask the right questions, in the right way at the right time and you’ll see far more success. The best way to take full advantage of your web survey tools is by integrating several different types of questions in the same survey to keep things flowing smoothly and to elicit the best responses from your survey takers. Read more

5 Steps to Better Market Research with Satisfaction Survey Software

July 14, 2009 by  
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Satisfaction survey software can help you conduct top notch market research that makes professional statistical companies envious. All of the answers lie at your fingertips with customer service software. Survey results can reveal everything you could ever want, to help improve conversions, to make your customers happier and ultimately to focus your business in the best direction possible for growth and success.

Many small businesses are at a loss when it comes to making improvements in their performance. It’s not necessarily a lack of caring or effort either. More likely, it’s a lack of understanding- understanding where the problems really lie and understanding how to improve on those weak spots. Making good use of the best satisfaction survey software will easily allow you to come to a quick understanding of what you need to do. Read more

5 Tips to See Great Response from Customer Survey Software

July 10, 2009 by  
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If you’re trying to make the most out of your customer survey software then surely you have been looking for a way to maximize the response rates you see. Many marketers assume (incorrectly) that if you create a survey people will automatically complete it, just because you send it to them. Wouldn’t that be nice? The truth is that to see great response rates for your customer satisfaction survey you have to make the process as easy, secure and rewarding as possible. Read more

Customer Satisfaction Survey Software – Keep List Members Happier

July 9, 2009 by  
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Customer satisfaction survey software is the ideal tool to have at your disposal to help keep your list members happier, and we like happy list members, don’t we? Happy list members actually open up our messages and proceed to read them carefully. They buy products and services from us not just once, but repeatedly over time. They tell their friends and colleagues about how great we are, resulting in even more happy list members for our campaigns.

The point being that if you use email survey software in the right way, you’ll see a boatload of great results. Here are a few tips to help you make the most from any customer satisfaction survey software. Read more