Email Marketing Programs – What’s the Difference?

If you think that all email marketing programs offer the same services for the same price, well, you are sorely mistaken. There are literally over 100 different email service providers, and there are legitimate differences between them that help differentiate some as the top dogs and others as the laggards or worse, as black hat operations. Use this guide to help you differentiate the various software and service options you have at your disposal.

5 Ways to Differentiate Between Email Marketing Programs

1. Price: The price for different email service providers can be quite different. Many popular programs start plans for between $10 and $20. However, many other companies really target larger businesses and have services that start at $100 or more.

Additionally, your price may increase based on different factors. Some companies increase price based on total emails sent, while others increase price based on the size of the list you have, regardless of the number of emails you send.

2. Surveys: Many businesses today are turning to customer survey software to help them connect with their customers and clients and to further improve their own offerings. There are of course many separate providers that deal with surveys, however many email service providers also provide online survey solutions

The benefit to integrating the two services in one spot is that you can quickly send out a survey to your entire list or to particular segments of your list without having to export or recreate your list in a separate environment. Of course, housing both services under one roof can also lower costs and provide a level of convenience that two separate services couldn’t provide. If you’re also in the market for customer survey software, than you should seek out the email marketing programs that provide that as well.

3. Customer Support: When you encounter a problem or have a question, you need a company that is going to be responsive to your needs. With options such as forums and live chatting in addition to emails and phone calls, you should have plenty of ways to reach out to the staff of most email service providers. However, some take more pride than others in this area and you’ll quick see which businesses live up to your expectations.

4. Templates: You want to have a vast selection of templates to choose between. Only a handful, no matter how great they look, isn’t going to help you out very much. You need to stand out from your competition not blend in with them. Additionally, consider that email marketing programs often target different types of businesses and therefore will have more templates geared towards specific areas or styles than others.

5. List Management and Building: What are the options you have for building your list and managing it? You should be able to break down your list based on a wide range of variables. You should also have signup links and buttons for your websites as well as an autoresponder.

Finally, steer clear of any company that says they will provide your list for you and build your list instantly. Purchasing email lists is a great way to land yourself in legal trouble while you watch your campaigns flounder along without success.

As you can see, there are clearly plenty of ways to differentiate between different services and providers. These are just 5 ways that should help you spot which email marketing programs may be the best fit for your organization.

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